Utilities are an important part of the population's livelihood. The quality and reliability of public services determines the standard of living of the population. The provision of quality services to the population is one of the indicators of the region's development. That is why it is so important to correctly predict and develop Programs that affect the performance of public services. The main component of the successful development of housing and communal services is a competent management environment. Management in the municipal economy is a process of achieving the objectives and stated objectives by the subjects of management, through the implementation of measures on the objects of management. To implement these measures and improve the level of services provided, programs are being developed for the integrated development of municipal infrastructure systems in the territory. Program of complex development of systems of municipal infrastructure is a mechanism for the implementation of the powers of municipalities in the field of providing consumers with quality and affordable utilities, as well as a key document that determines the vector of development of engineering infrastructure in the long term (in accordance with the term of the master plan). The implementation of programs for the integrated development of municipal and social infrastructure is a mechanism for the implementation Of the strategy for the development of housing and communal services in the Russian Federation. Development of programs of complex development of systems of municipal and social infrastructure is necessary for ensuring resource saving, formation of market mechanisms of functioning of housing and communal complex, increase of level of quality and availability of services of health care and education the defining signs which should be paid attention at development of the Program, to consider them and key features of each territory are Revealed. Through the implementation of the measures included in the Program, it is possible to achieve high standards of living, the quality of public services and the maximum level of availability of services in the housing and communal sector.

housing and communal services, reformation, management, methods, factors, set of measures, development, features, safety, quality

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