The mechanism of assessment of economic efficiency of quality management system at the enterprise
https://doi.org/10.20914/2310-1202-2016-4-376-385
Abstract
Proposed mechanism of evaluating the economic efficiency of the quality management system of the enterprise, built on the basis of the method of calculating costs of quality. Yes, it is the author's interpretation of the mechanism is its structure, comprising: the object of evaluation; methodology of evaluation of effectiveness; evaluation criteria of efficiency of functioning of the QMS; way of measuring and comparing performance indicators of the QMS with the performance criteria; the method of evaluation and analysis of the obtained results is tov; assessment methodology; tools for evaluating the effectiveness of management systems. In accordance with the author's position in relation to the classification of quality costs to assess the economic efficiency of the quality management system of the races-read two levels of costs: one-time capital investments (investment) and operating costs associated with the operation of the quality management system. The paper presents the structure of these costs and the methodology for their calculation. To solve the isolation of the total increase in the effective index of the share of his change, which is caused by achievements in the quality area are encouraged to link the increase in the effective index directly with changes in the cost of quality. The proposed methods and indicators of evaluating the economic efficiency of the quality management system, grouped by method of comparison of costs and outcomes in two groups: static and dynamic.
About the Authors
A. I. Khorev
economic security and financial monitoring department,, Voronezh state university of engineering technologies, Revolution Av., 19 Voronezh, 394066, Russia
Russian Federation
Russian Federation
M. I. Samogorodskaya
Voronezh state technical university, Moscow av. 14, Voronezh, 394026, Russia
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Review
For citations:
Khorev A.I., Samogorodskaya M.I. The mechanism of assessment of economic efficiency of quality management system at the enterprise. Proceedings of the Voronezh State University of Engineering Technologies. 2016;(4):376-385. (In Russ.) https://doi.org/10.20914/2310-1202-2016-4-376-385
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