Aznaurova M.G., Popova O.B. Features of formalization of information for indistinct estimation and forecasting of activity of clients of the Call-center. Proceedings of the Voronezh State University of Engineering Technologies. 2012;(4):68-70. (In Russ.) https://doi.org/10.20914/2310-1202-2012-4-68-70
Email this article (Login required)
Email the author (Login required) 
Post a Comment (Login required)
Editor-in-Chief
Popov V.N.FSBEE HE “Voronezh state university of engineering technologies”
Address: 19, Revolution av., 11 Voronezh 394000 Russia.
Tel.: 8 920 432 16 57
E-mail: vestnikvgta@mail.ru
